Frequently Asked Questions
How can I sell The Seaweed Bath Co. products in my store?
Please email us at sales@SeaweedBathCo.com for complete details.
What is your return policy?
We genuinely believe in our products and stand behind them 100%. If you are not completely satisfied with your purchase from SeaweedBathCo.com for any reason, we will provide a full refund.If your purchase was made on our website, please contact us at info@SeaweedBathCo.com.Unfortunately, we cannot guarantee the return policies of The Seaweed Bath Co. products that are not purchased directly through www.SeaweedBathCo.com.
Are The Seaweed Bath Co. products safe for people with allergies?
The Seaweed Bath Co. lists all of its ingredients on its labels and on this website. We encourage you to review the ingredients prior to purchasing our products. Please note that some of our ingredients, including Kukui Oil and Argan Oil, are derived from nuts and therefore may be dangerous to those who have nut allergies. If you are sensitive or allergic to any of the ingredients in one of our products, we advise you to avoid that product. If you have any concerns, please consult a doctor prior to use.
Are The Seaweed Bath Co. products safe for Children under 12?
Yes. Children under 12 years of age can safely use all of The Seaweed Bath Co. products as directed and when appropriate. We encourage all of our young customers to err on the side of caution when using our products and always discontinue use if any irritation occurs. For babies under 24 months of age, it is best to keep the use of any products on the skin to a minimum.
Does The Seaweed Bath Co. ship internationally directly from this site?
No, we do not ship internationally directly from this site. Please visit www.iherb.com for all international orders.
How do I check the status of my order?
To check the status or track your order, simply log onto our website and click on Order Status.
If I place my order today, when should I expect to receive it?
Orders placed before 1 pm EST sent to U.S. addresses are usually shipped within 3 business days.
What forms of payment does The Seaweed Bath Co. accept?
We accept Visa, MasterCard, and Discover.
Is a bathtub required to use The Seaweed Bath Co.'s Hydrating Seaweed Powder Bath and Ocean Fresh Whole Seaweed Detox Bath products?
No. While we recommend using The Seaweed Bath Co. Hydrating Seaweed Powder Baths and Whole Seaweed Detox Bath in the bathtub, many of our customers soak only a portion of their body (hands, feet, elbows, etc.) in our products by using the sink, a bowl or a similar container filled with warm water and our product. The seaweed in our Whole Seaweed Detox Bath can be soaked in water and then wrapped around a portion of your body.
How should I store The Seaweed Bath Co. products?
We recommend storing The Seaweed Bath Co. products in a cool, dark place until ready for use. Once opened, our Hydrating Seaweed Powder Bath and Ocean-FreshWhole Seaweed Bath should be stored in the airtight containers provided and can be stored next to your bathtub for easy access.
Where can I find The Seaweed Bath Co. products?
All of our products are available on our website and at retailers across the country. To find retailers in your area, visit our store locator page.
Are your products intended to cure, treat, or prevent skin diseases?
No. Our products are for cosmetic use only and have been specifically designed to moisturize, soothe and beautify irritated skin.
Where can I find more information about the ingredients in The Seaweed Bath Co. products?
We invite you to visit our Ingredients page for more information about all of the high-quality ingredients we use in our products.
Do The Seaweed Bath Co. products contain artificial colors or fragrances?
We do not use any artificial colors, dyes or fragrances. We use pure, unadulterated essential oils to provide our products with their amazing aroma-therapeutic scents, including lavender, peppermint and citrus. All colors in The Seaweed Bath Co. products result from the use of our plant-based ingredients.
Does The Seaweed Bath Co. test its products on animals?
Our products are not tested on animals. However, our products have been tested on human beings, who have tried our products and seen the results on their own skin.
What are the benefits of seaweed-based products?
For generations, cultures around the world have used the power of seaweed to help soothe the symptoms of irritated, flaking and scaling skin. Seaweed is rich in essential and non-essential amino acids, which can help to hydrate dry skin and alleviate flaking, scaling and red skin often associated with certain skin conditions. Soaking in a seaweed bath allows your body to easily absorb a large amount of valuable nutrients, amino acids and oils that nourish the skin. The nutrients in The Seaweed Bath Co.'s products can help to soothe irritated, red skin by increasing pH alkaline levels in the bloodstream while simultaneously reducing acidity levels in the body and the skin.
Are The Seaweed Bath Co. products right for me?
Our products are made for everyone, especially those who suffer from irritated, dry, scaling, flaking and/or red skin. While results may vary, we are confident that you will love our products. If for any reason you are unhappy with your purchase from The Seaweed Bath Co., you can return your purchase for a full refund.