Please email us at sales@SeaweedBathCo.com for complete details.

The Seaweed Bath Co. lists all of its ingredients on its labels and on this website. We encourage you to review the ingredients prior to purchasing our products. Please note that some of our ingredients, including Kukui Oil and Argan Oil, are derived from nuts and therefore may be dangerous to those who have nut allergies. If you are sensitive or allergic to any of the ingredients in one of our products, we advise you to avoid that product. If you have any concerns, please consult a doctor prior to use.

Yes. Children under 12 years of age can safely use all of The Seaweed Bath Co. products as directed and when appropriate. We encourage all of our young customers to err on the side of caution when using our products and always discontinue use if any irritation occurs. For babies under 24 months of age, it is best to keep the use of any products on the skin to a minimum.

To check the status or track your order, simply log onto our website and click on Order Status.

We accept Visa, MasterCard, Discover, American Express, Apple Pay and Paypal.

No. While we recommend using The Seaweed Bath Co. Hydrating Seaweed Powder Baths and Whole Seaweed Detox Bath in the bathtub, many of our customers soak only a portion of their body (hands, feet, elbows, etc.) in our products by using the sink, a bowl or a similar container filled with warm water and our product. The seaweed in our Whole Seaweed Detox Bath can be soaked in water and then wrapped around a portion of your body.

We recommend storing The Seaweed Bath Co. products in a cool, dark place until ready for use. Once opened, our Hydrating Seaweed Powder Bath and Ocean-FreshWhole Seaweed Bath should be stored in the airtight containers provided and can be stored next to your bathtub for easy access.

All of our products are available on our website and at retailers across the country. To find retailers in your area, visit our store locator page.

No. Our products are for cosmetic use only and have been specifically designed to moisturize, soothe and beautify irritated skin.

We invite you to visit our Ingredients page for more information about all of the high-quality ingredients we use in our products.

We do not use any artificial colors, dyes or fragrances. We use pure, unadulterated essential oils to provide our products with their amazing aroma-therapeutic scents, including lavender, peppermint and citrus. All colors in The Seaweed Bath Co. products result from the use of our plant-based ingredients.

Our products are not tested on animals. However, our products have been tested on human beings, who have tried our products and seen the results on their own skin.

For generations, cultures around the world have used the power of seaweed to help soothe the symptoms of irritated, flaking and scaling skin. Seaweed is rich in essential and non-essential amino acids, which can help to hydrate dry skin and alleviate flaking, scaling and red skin often associated with certain skin conditions. Soaking in a seaweed bath allows your body to easily absorb a large amount of valuable nutrients, amino acids and oils that nourish the skin. The nutrients in The Seaweed Bath Co.'s products can help to soothe irritated, red skin by increasing pH alkaline levels in the bloodstream while simultaneously reducing acidity levels in the body and the skin.

Our products are made for everyone, especially those who suffer from irritated, dry, scaling, flaking and/or red skin. While results may vary, we are confident that you will love our products. If for any reason you are unhappy with your purchase from The Seaweed Bath Co., you can return your purchase for a full refund.

No, we do not ship internationally directly from our site.International orders can be placed through our partner sites www.iherb.com, www.luckyvitamin.com, or www.well.ca.

Orders placed before 1 pm EST sent to U.S. addresses are usually shipped within 3 business days.

ShipInsure is a premium package protection provider for Seaweed Bath Co. When you choose to
add ShipInsure to your order in the cart, you gain the benefit of filing claims with ease in case of lost, stolen, or damaged shipments.

Should you encounter any unfortunate incidents, simply file a claim with ShipInsure.
Shipinsure’s dedicated team will promptly review your claim and respond within 24 hours. If you
have purchased ShipInsure Protection, you will receive a confirmation email from them with
instructions on how to file a claim with them if needed.

Protect your packages with ShipInsure today and have the confidence that your orders are
safeguarded.

File a claim here

Note: If your order does not have ShipInsure protection for your Seaweed Bath Co order, please contact us at info@seaweedbathco.com

FAQs
How do I file a claim with ShipInsure?
If you have purchased ShipInsure Protection, you will receive an email from ShipInsure after
placing your order. This email will contain instructions on how to file a claim, along with your
unique ShipInsure ID# (starting with SI).

In case you did not receive an email from Shipinsure, here's how you can file a claim
1. Visit Shipinsure’s claims website
2. Provide Shipinsure with your Email and Order number
3. Select the claim reason, and your Preferred resolution for the claim.

File a claim here

The ShipInsure team will review your claim and get back to you within 24 hours.

How does ShipInsure resolve a claim?
ShipInsure offers two methods of resolution for approved claims: Reship and Refund.

If you choose "Refund" as your preferred resolution and your claim is approved, you can expect
to receive a refund within 48 hours of claim approval. The refund will be processed back to your
original payment method.

If you select a “Reship” and your claim is approved, ShipInsure will take care of processing a
reorder for you. You will receive an order confirmation email once the reorder is placed on your
behalf.

When do I have to file a claim?
Claims must be submitted within 15 days of the tracking delivery date or estimated delivery
date.

Not finding your question? click here

We genuinely believe in our products and stand behind them 100%. If you are not completely satisfied with your purchase from SeaweedBathCo.com for any reason, we will provide a full refund. If your purchase was made online, please contact us at info@SeaweedBathCo.com or call 1-877-317-3106. Unfortunately, we cannot guarantee the return policies of The Seaweed Bath Co. products that are not purchased directly through www.SeaweedBathCo.com.